Carer of the Year nominee – Matt Jones
Carer of the Year nominee – Matt Jones
Matt Jones has been described as “the quiet heartbeat of the wellbeing services team” at the Dougie Mac Hospice.
The 40-year-old, from Meir, has been nominated in the Carer of the Year category of the Your Heroes Awards by colleagues at the hospice who said: “He is not only integral to the functioning of our services, he is a source of strength, kindness and quiet leadership. He embodies our values and is a shining example of what it means to care.”
Matt is the Wellbeing Services Administration Coordinator and whilst his role might be behind the scenes his impact is felt across the hospice.
He plays a vital role in empowering people with life-limiting illnesses to live as independently and meaningfully as possible and has an attention to detail that ensures services run smoothly at the hospice.
A passionate advocate for the wellbeing of patients, carers and colleagues, Matt has a reputation for compassionate excellence and his commitment to holistic care goes far beyond administration.
Matt’s work includes coordinating complex schedules, supporting families through difficult transitions and offering a calm, reassuring presence to all he comes into contact with.
This year he has championed a ‘one team’ culture across Dougie Mac’s Wellbeing Services and has been instrumental in the change management of the Wellbeing Services hospice management information system, a complex and vital transformation.
Matt has only been at the hospice for two years but has led the design and implementation of a system that supports a stepped model of care, from the point of referral to end-of-life support. His work ensures the hospice’s services align with Dougie Mac’s CARE values and are delivered with consistency, compassion and clarity.
“Matt has an ability to see the person behind the diagnosis and that truly sets him apart,” said his nominator. “His dedication, professional expertise and unwavering belief in the power of holistic wellbeing make him not only an exceptional colleague, but a true carer in every sense of the word.”
Matt said: “It’s so inspirational working here. Whilst there are obviously moments that are very hard, there is so much positivity from everyone.
“My role is to ensure that everyone gets what they need and require, so I’m in the background making sure that things run as smoothly as possible.”