Latest News NHS Hero nominee – Natalie Moseley

NHS Hero nominee – Natalie Moseley

26 June 2024

NHS Hero nominee – Natalie Moseley

Natalie Moseley’s job is to support families who have a child with a palliative diagnosis – and she’s so good at it that they’ve said they don’t know what they’d do without her.

The 43-year-old is a family support worker with the Midlands Partnership University NHS Foundation Trust’s Children’s Community Liaison Team (North).

Natalie and a colleague currently support around 25 families across Stoke-on-Trent and part of the Staffordshire Moorlands from their base in Fenton.

The mum-of-one, from Trentham, has been in the role for 14 months after previously working at the Donna Louise Hospice for 18 years.

She’s been nominated as an NHS Hero in the Your Heroes Awards by one of the families she cares for.

Ben Cope said: “I would like to nominate Natalie because a hero is exactly what she is and she deserves more recognition for the outstanding work and support she provides to my family, as I’m sure she will others too.

“She is our family support worker and she has been a rock for my mum and younger brother Owen since she came into the job and continuously goes above and beyond her job role in supporting both my mum and brother.

“My family has been through such a torrid time during the last 12 to 18 months and the truth is, without Natalie, I really don’t know where we would be right now.

“My brother Owen absolutely adores her which is a rarity as he isn’t very fond of many people visiting him at home. But he is always happy to see Nat and interacts with her like no other family support worker he has had in his whole life.

“She is an absolutely fantastic person and no words can justify exactly how fantastic she is. The world would be such a better place if more people were just like Nat!”

His mum, Shelley Cope, said: “Natalie is amazing! She goes above and beyond, not only for my son Owen but for all of us as a family.

“Owen has a life limiting condition and other complex physical and mental health needs and things can be quite challenging.

“Natalie is the one person who I can rely on to help with the many issues that we face on a daily basis. Nothing is ever too much trouble. She is always a phone call away and does her best to ensure Owen gets things that he needs.

“She is one very special lady and so deserves an award. I know other families think she’s absolutely amazing too. We’d be lost without her.

“When one of your family members is poorly it’s so difficult to find someone who you can trust 100%. I’ve had many carers over the years to look after Owen and they have all been great but Natalie outshines them all. She has a huge heart and is so compassionate about her job.

“She also provides respite for myself too. We’ve endured difficulties recently and she has always made sure I’ve got some rest on a weekly basis. This lady is really so very special to so many.”

Natalie said it was humbling but also a lovely feeling to be nominated for a Your Heroes Award.

“I really like supporting the families,” she said. “It’s a very bespoke job and every day is different. I love meeting different families, playing with their children and seeing how I can help.”